You
just finished typing a 4 page email, you
try to send it when you realize that your
computer has decided it doesn't like you
and hangs up your Internet connection.
Its happened to everybody. Finally, Cintek
provides you with solutions to make sure
that it does not happen to you again. Stop
hang-ups and lost connections with hints
and tips from US!
Software Compression
And Log On To Network
Log On to Network is notorious for causing network delays
on dialup connections. There is no benefit to this being
turned on.
Enable
Software Compression in many cases will cause degradation
in performance. Most modern modems already contain hardware-based
compression; enabling software compression may cause data
loss or disconnections. Your mileage may vary.
To
check Software Compression and Log on to Network
Open the "My Computer" icon on your Desktop and
from there open Dial Up Networking
(Dial Up Networking is located in the Control
Panel on Windows ME).
Right click on your Cintek Connection, and
click Properties
A new window will open, with tabs across the top.
Click on the Server Types tab (in Windows
ME click Networking)
If Log on to Network and Enable Software
Compression are checked, uncheck them. Click
the OK button, and restart your computer.
Dial Up Internet will use 2 Windows network components:
Dial-up Adapter and TCP/IP.
Having any other protocols loaded may cause disconnection
or degraded Internet performance.
Please note that other protocols may be needed if you are
running a network.
To
check and repair your network settings
Click on the Start Button, and then select
Settings/Control Panel, then double click
the Network Icon.
You will now see a list of installed components.
You should have Dial up Adapter and TCP/IP,
and possibly Client for Microsoft Networks.
If there are any other protocols listed, click on
them once, and then click the Remove button.
Once this is finished, click the OK button,
and allow your computer to restart.
The Internet is a rapidly evolving system.
Your modem, the liaison between the Internet and your computer,
may often need updating.
To
update your modem
If you know the brand of your modem, try visiting
their website (a Lucent modem driver will probably
be found at www.lucent.com)
If you cannot remember what brand your modem is,
you can right click on My Computer, and click
Properties
Select Device Manager, scroll down to modems,
and copy your modem name/brand from there.
Once you are on your modem vendor's site, search
for a Drivers section.
From here, follow the company's directions for installing
new modem drivers or firmware.
Your connection to the Internet is sensitive.
Any line noise or lack of clarity can cause severe latency,
network congestion or even disconnections.
Every phone in your house will slightly degrade your Internet
connection.
Services such as Call Display will also create line noise,
and have been known to prevent network connections. Phone
line quality is very important. Some rural districts will
experience poor quality due to old or poor telephone wiring
in their area.
To
decrease line noise
Try disconnecting other phones sharing the same
line with your Internet connection before dialing
up.
If you have Call Waiting, set your computer to dial
*70, before dialing your connection number.
If you have services on your line such as Call Display,
try having them disabled temporarily, and observe
your network connection for improvement.
If you suspect a noisy or dirty connection, call
your telephone company.
Windows will often attempt to hang up after sending and
receiving e-mail.
This is a feature than can be turned on randomly, by windows
or other software. If you do not have e-mail waiting, it
may appear that disconnection is happening immediately.
To
disable automatic disconnection after checking e-mail
In Outlook Express, click on Tools,
then on Options.
Next, click the Connections tab and uncheck
"Hang up After Sending and Receiving".
Click OK, and Outlook Express will
no longer disconnect after checking e-mail.
